FAQ

1. Where are your magnets made?

 

All of our magnets are proudly made in Sydney, Australia. We’re committed to local quality and care in every piece.

 

2. What size are the magnets?

 

Each magnet measures 50mm x 50mm (that’s 5cm by 5cm), perfectly sized for little hands and matching frames.

 

3. Will you use my photos on social media?

 

We respect your privacy. We’ll never share your photos without your clear permission. You’ll see an option to opt in or out of photo sharing at checkout. Your photos are yours—we’ll only share them if you say yes.

 

4. How much does shipping cost?

 

We offer FREE shipping on all orders over $80. For smaller orders, there’s a flat rate of $9.95 Australia-wide. Need it faster? Express shipping is available at checkout for an additional cost.

 

5. What is your return policy?

 

Because our magnets are custom-made, we generally don’t accept returns. However, if there’s a manufacturing defect or error on our part, we’ll make it right.

 

6. Do you offer bulk orders?

 

Absolutely! Whether it’s for weddings, corporate events, schools, or giveaways, we’ve got you covered. We offer tiered discounts based on quantity—the more you order, the more you save.