Privacy Policy

A legal disclaimer

 

At Magnetic Memoirs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.  

 

 Information We Collect

We may collect the following information when you place an order or interact with our website:  

• Name, email address, phone number, and delivery address  

• Payment details (processed securely through third-party providers — we do not store full card details)  

• Photos or images you upload for your personalised magnets  

• Basic website usage data (such as cookies or analytics) to improve your experience  

 

How We Use Your Information

We use your information to:  

• Process and deliver your orders  

• Communicate with you about your purchase or customer support requests  

• Improve our products, services, and website  

• Comply with legal and regulatory requirements  

 

 How We Protect Your Information

• We use secure payment gateways and encryption to protect sensitive data.  

• Access to customer information is restricted to authorised staff only.  

• We do not sell or rent your personal information to third parties.  

 

Sharing Your Information

We may share limited information with:  

• Payment processors (PayPal, Stripe etc)  

• Delivery partners ( Australia Post)

• Service providers (such as website hosting or analytics tools- WIX)  

 

These partners are only given the information necessary to perform their services.  

 

Cookies & Tracking

Our website may use cookies or similar technologies to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.  

 

Your Rights

Depending on your location, you may have rights to:  

• Access the personal information we hold about you  

• Request corrections to inaccurate information  

• Request deletion of your data (subject to legal or contractual obligations)  

 

To exercise these rights, contact us

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.  

 

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please email us  info@magneticmemoirs.com.au